Terms of Service

Last updated: May 04, 2026

These Terms of Service govern your access to and use of TigerLab websites, applications, chatbot, automation, AI agent, consulting, integration, and related software services.

Use of Services

You agree to use our services only for lawful purposes and in a way that does not harm, disrupt, overload, or impair our systems, users, partners, or third-party platforms integrated with the service.

Accounts and Access

If a service requires an account, API key, or administrative access, you are responsible for keeping credentials secure and for all activity under your account or credentials.

Customer Data

You are responsible for ensuring that you have the right to provide data, content, messages, files, prompts, customer records, and other materials to our services. We process personal data according to our Privacy Policy.

AI and Automation Outputs

AI-generated or automated outputs may be inaccurate, incomplete, or unsuitable for a specific use. You are responsible for reviewing outputs before relying on them for business, legal, financial, medical, or other important decisions.

Third-Party Services

Our services may integrate with platforms such as messaging providers, cloud services, APIs, databases, analytics tools, or AI providers. Your use of those third-party services may be subject to their own terms and policies.

Fees and Projects

Paid services, project scopes, timelines, deliverables, maintenance terms, and fees are governed by the relevant quotation, order form, statement of work, contract, or written agreement between you and TigerLab.

Intellectual Property

Unless otherwise agreed in writing, TigerLab retains ownership of its pre-existing tools, templates, code, know-how, documentation, and internal systems. You retain ownership of your data and materials provided to us.

Prohibited Uses

Do not use the services to violate laws, regulations, platform policies, or the rights of others.
Do not attempt to reverse engineer, bypass security, scrape, overload, or abuse our systems.
Do not submit content that is unlawful, harmful, fraudulent, infringing, or malicious.

Service Availability

We aim to provide reliable services, but we do not guarantee uninterrupted, error-free, or permanently available operation. Maintenance, incidents, third-party outages, or force majeure events may affect availability.

Limitation of Liability

To the maximum extent permitted by applicable law, TigerLab is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption arising from your use of the services.

Termination

We may suspend or terminate access if you violate these Terms, create security or legal risk, fail to pay applicable fees, or misuse the services.

Changes to These Terms

We may update these Terms from time to time. Updated terms will be posted on this page with a revised "Last updated" date.

Contact

For questions about these Terms, contact us at contact@tigerlab.xyz.